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FAQ

For General Questions:

  1. Is that safe to use my credit card on your site?

Shopping at Globalhandbags.com is safe. The Globalhandbags.com Safe Shopping Guarantee backs every credit card purchase you make at Globalhandbags.com, and our site is protected by SSL encryption technology

 

  1. Is that safe to use my debit card on your site?

Yes. And please note: If you choose to pay by debit card, the amount you charge will be put on "hold", meaning it will not be available to you once you place your order. Once your transaction is processed, the amount of the transaction will be withdrawn from your account and the original "hold" will be voided.

 

  1. What is the status of my order?

Your order status will be available 24 hours after your order has been placed, by simply login in at the right column of homepage. After you login into your account, you will be able to view information about your order.

 

  1. I want to return the purchase, what do I do?

If you are not 100% satisfied, you can return it for a full refund within 365 of purchase. (Return must be unused and in the state of your received them and in the original box. )

 

  1. How long will it be before I receive my order? (APO/FPO addresses?)

For a standard shipping, you should receive your shipping within 4-5 business days, but Please allow additional time for shipments to APO/FPO addresses.

 

  1. What forms of payment do you accept?

We currently accept Visa, MasterCard, Discover, and American Express for all orders.

 

  1. How do I place order with Casher's Check or Money Order?

Sorry, currently, we do not accept Casher’s Check or Money Order.

 

  1. Do you ship to addresses outside of United States?

Yes, we ship to all US states and worldwide area. Check out the shipping rate base on your location on: 

 

  1. Do you ship to PO BOX or military APO/FPO addresses?

Yes, we ship to both PO Boxes and Military APO/FPO addresses. Please allow additional time for orders shipped to these addresses.

 

  1. What do you charge for standard shipping an order?

According to the weight, size of the handbags, the cost of standard shipping is calculated based on UPS rate and the US postal service

 

  1. Do you do back order?

Globlehandbags.com does not do back orders. If an item is out of stock we will notify you as soon as possible and ask if you would like a replacement item. Out of stock orders will be cancelled unless a replacement item is requested.

 

  1. Do you have catalog?

Currently, we have a 'virtual' catalog. Our entire product line is online, we do not have a physical catalog.

 

  1. Do you charge sales tax on any item?

Currently, all items are tax free. Six months later, Sales tax will be added to orders being sent to California, Kentucky, or Nevada. Shipments to California are subject to 7.25% sales tax. Shipments to Kentucky are subject to 6% sales tax. Shipments to Nevada are subject to 6.5% sales tax.

 

Email Us: info@globalhandbags.com

 

Return Policy:

 

Although we have a stated warranty policy, we often go far beyond that policy to make sure you end up a happy customer. If you're dissatisfied with a purchase for any reason, return it within 30 days for a full refund of the purchase price.

 

Globalhandbags.com reserves the right to refuse any return. Clearance items, Super Blow-Out Sale items are not included in this return policy and are non-refundable.

 

Items that are to be returned must be in its original shape, free of any defects, including but not limited to stained, scratched or torn parts.

 

If you changed your mind after you receive the item, you would have to contact us immediately for a full refund.

 

Our email address: cs@globalhandbags.com

 

 

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